Returns, Shipping and Handling Policy
As our thousands of loyal customers who shop at any one of our five locations could tell you; our prices and quality are second to none. In order to maintain these low prices, all sales are final. However, if you receive an item that is not what you ordered or is defective, please contact our customer service experts by phone or email within 3 days of receiving your order. We would be happy to assist you with any questions or concerns you may have.
Shipping and Handling
Where can you ship?
We ship to all states in the continental U.S.A., Alaska, and Canada.
What are my shipping options?
We offer UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground. All orders are processed Monday through Saturday.
Once your order has been processed, you will receive an e-mail confirmation including the tracking number for your order.
So what’s it going to cost me?
Orders within the continental U.S. will receive FREE standard (UPS Surepost) shipping! Otherwise, live shipping rates from UPS will be calculated during your checkout process.
What about sales tax?
Per the applicable federal and state guidelines, sales tax is applied to orders shipping only to Florida and Maine.
Who should I call if I have a question or need help?
You can call our customer service office at 1-844-604-3567 or email us at firstname.lastname@example.org. Our customer service experts will be there to take your calls and respond to your emails 9AM to 5PM EST.